Make sure to read below, as you will need to understand and accept this policy when registering. We need to keep things as simple and straight forward as possible. If you can’t accept the policies below, don’t register. We don’t make special exceptions, so please don’t ask!
2013 Cancellation/Refund Policy*- If you cancel outside of 14 days of your date, you will receive a refund or credit for the amount paid minus $25. As an example, for an event date of May 31, you would need to cancel on or before May 17. If you cancel within 14 days of your event date, you will receive 50% credit for the amount paid, except no credit or refunds if you cancel within 7 days. We do not give refunds due to mechanical failures/problems with your motorcycle. The policy will apply to each individual track day, not multi-day events or multiple registrations. To begin the refund/credit request process, you need to contact us first by email/phone. If you don’t receive a response, it has not been received.
The convenience fee is non-refundable.
*If you received a discount as a Titanium rider, due to the significant savings, you may only cancel up to one event for a 75% credit so long as the cancellation was outside of 7 days. If you don't fully understand this, contact us, of if you will not accept these terms, don't sign up for Titanium.
If you register for the wrong level and do not have it corrected, you may have to forfeit your Track Day and paid fee (if you show up and are registered for the wrong level and there is no space for your correct level, you will lose your fee and won’t be able to ride).
ZARS reserves the right to revoke your privilege to ride during a school without a refund or credit for riding in such a manner that endangers life or limb of yourself, other riders, guest, staff, and instructors or control riders. Registrations are not transferrable to anyone.
To be fair and consistent, there are ZERO EXCEPTIONS to all above.
Rain or Shine or Event Cancellation: Track Days and Track Schools will be held in the rain. If we have weather that makes it not conducive to ride on the Donnybrooke Road Course, we reserve the right to ride the Competition Course instead. Track Days and Track Schools are subject to being canceled due to severe weather or lack of registrants. If ZARS cancels a Track Day or School, you will be fully credited for a future Track Day or refunded if requested.